Knoxville Auto Repair

(865) 288-7922updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
1

Had them extract a bolt I broke off while changing my spark plugs, and put the last 2 plugs in while they were at it. Get the truck home, fuel rail is hanging on by a thread because they just slapped random bolts in it. They also told me that they didn’t have a bolt to replace the one I broke, so they just let me drive away with an injector coil not secured lol. Don’t go here

5

I have used Honest 1 several years now and I just don't trust anyone to work on my 06 Mustang w/Pony Pkg. It's been well maintained by my self and Eric and his team at Honest 1. A big thanks to all you guys for taking such great care of my prized Stang!

4

5

I was passing through Knoxville on my way to Virginia when my check engine light came on. I called honest one to get a quick diagnostic check and then be on my way. Not only did they go out of their way to be sure I was in and out as soon as they opened on a saturday, they gave me an honest opinion of what the issue was and I was well on my way. I made the trip to Virginia and then back home to Florida with no issues. Thank you so much for your kindness and again, for getting me in and out so quickly..

5

They r greattt

1

My truck needed a simple tune up consisting of 8 new plugs & 4 new wires. I dropped it off at close. The next morning they started working on it. This is something that shouldn't have took 5-6 hours max and they took all day. By closin time they didn't have it done. They still had 3 plugs to go. This put me in a bind because I needed the truck for work the next day. So we sat there til the job was done. By 730 they had it all done. They made a commitment to have it done by 6 pm and they failed to do so. With this being said, I will no longer do business with this company. Also they replaced an ABS hose without calling me first. They were told to call me before doing anything outside of plugs and wires and they failed to do that also.

5

Great experience with Honest1. I brought in a car that had an unspecified problem and I had not used them before. Of course, my concern was will they say it something much more serious than what I had discovered in the information I had researched. They had the car one day, called me and told me it was a coil that needed replaced and made the repair the same day. I left the car after hours using their convenient key Dropbox and picked it up after hours as well—both of which went flawlessly. I never met anyone during this experience but they took care of my problem efficiently and cost-effectively. They were knowledgeable when we spoke by phone and it was a great overall experience. I would highly recommend them for car repair without fear of exploitation as is the case with many such places. Professional. Timely. Efficient. Cost-effective. I will definitely use them again for any future car repairs and will refer friends and relatives as well. Great job!!!

5

5

5

Honest 1 in Farragut, TN has a great bunch of mechanics there, they know their stuff and they do not push getting extra unnecessary things done on your vehicle like some mechanic shops do. I had a great experience there, they are honest and fixed only what actually needed to be fixed. I appreciate their honesty. I will keep bringing my vehicles back there.

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