Excellent service and experience. I was referred to them by Discount Tire in Farragut, who I trust completely. I called at 9 am to see if I could get an oil change. They said they could take me in at 10 am and that it would take 45 mins. I arrived 10 mins early and there was no wait, plus the gentleman at the counter was polite and friendly. They seemed to take my vehicle right back. At less than 30 mins they were done and I was on my way. They even told me that my car did not require any other repairs at this time, which is very refreshing because Firestone normally tries to sell you on a bunch of stuff you don't need. HIGHLY RECOMMEND.